Free Shipping

How much is shipping?
Shipping is always free Australia wide

What happens if my product arrives damaged?
Please carefully inspect the package of your item or items when they arrive.  In the unlikely event any damage has occurred you should make note of it when signing for delivery.  If your product(s) do arrived damaged please send photos to and we will process an insurance claim on your behalf and have everything fixed up as soon as possible.

How do I Cancel my order?  

All orders cancelled before 48 hours after the placement are free of charge.  

Can I return an item if I don’t like it?

Yes, you can return your rug within 30 days if you do not like it. Refer to our returns page for terms & details. 

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